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Siyasanga Diko
Looking for a jobCyber Security Analyst (Data Security)
Cyber Security Analyst at GOTS – Global Organic Textile Standard, conducting security audits and hardening network infrastructure.
South AfricaCyber Security Analyst (Data Security) at GOTS – Global Organic Textile Standard
Experience
Cyber Security Analyst (Data Security)
Conducts periodic security audits to identify violations, inefficiencies, and compliance gaps. Upgrades and hardens network and infrastructure systems to align with current security standards.
Security AuditsNetwork HardeningVulnerability AssessmentIncident ResponseSecurity Standards
IT Infrastructure Technician & Operations Manager
Provided technical support and managed SAP security for Eskom's IT environment. Later managed technical support teams, overseeing recruitment, training, and SLA compliance.
SAP SecurityAccess ControlCisco Unity ConnectionTeam LeadershipSLA ManagementIncident Response
Technical Support Technician
Troubleshot and repaired tablets, laptops, and smart boards for educational deployments. Deployed Windows images and installed GDE Allocation software across student devices.
hardware troubleshootingWindows DeploymentSQLSoftware InstallationSecurity Controls
Network Operations Centre (NOC) Agent & Desktop Support
Monitored network devices in real time using PRTG Network Monitor and escalated critical incidents to meet SLA requirements. Provided technical support and maintained detailed job ticket logs.
PRTG Network MonitorNetwork MonitoringIncident EscalationTechnical SupportSLA Management
Help Desk Technician
Provided multi-channel technical support for Edcon retail environments. Managed user accounts via Active Directory and configured POS hardware and servers.
Active DirectoryPOS HardwareRemedy On DemandTechnical SupportUser Account Management
Technical Support Intern
Supported the Help Desk team in technology delivery and network security upgrades. Assisted with firewall implementation, VPN, NAT, and IPsec configuration.
FirewallsVPNNATIPSECNetwork Equipment Installation
Education
Mancosa
Pursued an Advanced Diploma, completing in 2025.
Pursued an Advanced Diploma, completing in 2025.
Torque IT
Completed HCCNA: Routing and Switching certification in 2018.
Completed HCCNA: Routing and Switching certification in 2018.
Tshwane University of Technology
Completed a National Diploma in Information Technology with a focus on Communication Networks in 2017.
Completed a National Diploma in Information Technology with a focus on Communication Networks in 2017.
Nyanga Secondary School
Completed National Senior Certificate (Grade 12) in 2012.
Completed National Senior Certificate (Grade 12) in 2012.
Amitek College
Completed a National Certificate in IT End User Computing.