stella ebubechukwu

I've supported remote operations and executive productivity through calendar management, email management, reporting, documentation, and AI-enabled workflows as a freelance Virtual Assistant. At Vivabella Designs Ltd, I managed HR and day-to-day operations, improved staff retention from 60% to 85%, and coordinated logistics for 15 vendors and 15 contractors. I also improved new-hire integration speed by 25% through streamlined onboarding. At Ozah Chem and Pharm Ltd and Whalenet Nigeria Ltd, I handled HR administration, payroll coordination, executive scheduling, confidential correspondence, travel, board logistics, and compliance documentation. My process improvements reduced administrative delays by 25% and helped maintain clear, accurate operational records. Earlier customer-care roles strengthened my ability to resolve issues, manage high-volume client interactions, maintain CRM accuracy, and build lasting customer relationships. I bring 14+ years of administrative, operations, HR, and client-service experience to organized, distraction-free business support.