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Senior Process Associate – Client Operations & Communications
I've closed $242,000+ in B2B healthcare RCM revenue and manage CXO-level client relationships.
IndiaSenior Process Associate – Client Operations & Communications at Tata Consultancy Services
Research and draft customized client communications for UK utility accounts using internal platforms and AI tools. Process and manage 70+ client cases per week within SLA, ensuring accuracy and compliance.
Microsoft CopilotChatGptClient CommunicationCompliance
Pursued a Bachelor's degree in Hospitality Management and Business Administration, including a 4-month hotel management internship.
Completed Higher Secondary education (12th grade).