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IT Support Associate II
I protect sensitive data through Microsoft Purview, Entra ID, and secure cloud migrations.
United StatesIT Support Associate II at Amazon Web Services
Delivered Level 2/3 deskside and remote support for 1,200+ corporate users, administered Active Directory, and collaborated on DLP controls. Automated tasks with PowerShell, reducing manual effort by 10 hours/week.
WindowsMacOSLinuxActive DirectoryMFA
Completed a cybersecurity analytics program, gaining skills in security analytics.
Completed high school education, earning a diploma.