Loading profile…
Teresa Barbosa
Open to opportunitiesTrust & Safety QA Analyst
I improve AI safety and digital growth through QA, LLM evaluation, and paid media optimization.
IrelandTrust & Safety QA Analyst at Accenture
About
I've delivered Trust & Safety QA and AI evaluation work at Accenture and Outlier.ai, auditing sensitive content, evaluating AI-generated responses, and using root cause analysis to strengthen moderation workflows.
At Care.com, I managed $3M+ across SEM, Display, PMax, and YouTube for the HomePay brand, increased SEM spend by 118% in my first year, and improved conversion rates by 20% through A/B testing and landing-page optimization.
My background also includes digital marketing leadership at Ask Applications and Dada, plus Trust & Safety quality evaluation at Google, where I supported sensitive-content classifier calibration and ad-safety improvements across Italian and Portuguese.
Experience
Trust & Safety QA Analyst
Executed high-volume quality assurance audits on sensitive content, including model output, using automated detection tools to ensure 100% policy compliance. Performed root cause analyses on complex escalations and led performance coaching for moderation teams.
Quality AssuranceTrust and SafetyContent ModerationRoot Cause AnalysisAutomated DetectionPolicy CompliancePerformance Coaching