Loading profile…
Tiara Gutierrez
Looking for a jobAssistant Community Manager
Assistant Community Manager at ZRS Management coordinating multifamily operations, resident records, vendor services, and financial reporting.
United StatesAssistant Community Manager at ZRS Management
Experience
Assistant Community Manager
Coordinated daily operations and administrative workflows for a multifamily community, maintaining resident records and supporting rent collection, compliance, and vendor coordination. Assisted with financial reporting, account audits, and resident onboarding.
One SiteYardiReal PageMicrosoft OfficeRent CollectionComplianceVendor coordinationResident onboardingFinancial ReportingAccount Audits
Assistant Community Manager
Supported daily community operations, administrative processes, resident communications, and leasing activity. Maintained resident records in Yardi and coordinated maintenance, inspections, and vendor activity.
YardiMicrosoft OfficeResident CommunicationsLeasingMaintenance CoordinationVendor ManagementFinancial ReportingAccount Audits
Assistant Property Manager
Served as Interim Community Manager during a leadership transition, coordinating daily operations and resident service. Prepared and maintained resident files and compliance documentation in Yardi, tracked rent collections, and supported maintenance and unit turnovers.
YardiResident FilesCompliance DocumentationRent CollectionMaintenance CoordinationUnit TurnoversInspectionsResident RetentionReporting
Leasing Consultant
Prepared lease agreements and move-in documentation, verified applicant income, and audited move-ins. Responded to resident inquiries and maintenance requests, and supported renewals and leasing operations.
Lease AgreementsIncome VerificationMove In ChecksDatabase MaintenanceResident InquiriesMaintenance RequestsRenewalsCustomer Service
Leasing Consultant
Maintained applicant and resident records, verified income, and prepared lease paperwork. Responded to service requests and resident questions, and supported renewals and occupancy goals.
Candidate RecordsIncome VerificationLease Document ManagementService RequestsResident CommunicationsRenewalsOccupancy Goals
Client Relationship Specialist
Handled client questions and disputes, assessed customer needs, and documented concerns for follow-up. Contributed to improved customer support processes through clear communication and issue resolution.
Client RelationsIssue ResolutionCustomer SupportDocumentationCommunication Skills
Office Manager
Answered and directed phone calls, coordinated meetings and appointments, and prepared correspondence and memos. Assisted with reports and maintained an organized filing system.
Phone HandlingMeeting CoordinationCorrespondenceReport PreparationFiling SystemOffice Operations
Leasing Consultant / Assistant Manager
Maintained leasing records and databases, verified applicant income, and prepared lease agreements. Followed up on delinquent accounts and assisted with move-out inspections and documentation.
Leasing RecordsDatabase MaintenanceIncome VerificationLease AgreementsDelinquent Account ManagementMove Out InspectionsResident Requests
Education
Lake Howell High School
Earned a High School Diploma from Lake Howell High School in May 2018.
Earned a High School Diploma from Lake Howell High School in May 2018.