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Inside Sales Agent
Sales and appointment-setting professional with 6+ years driving leads, quotas, and retention.
NigeriaInside Sales Agent at Guaranteed Estimates
Conducted 280+ outbound calls daily to follow up and qualify roofing leads, booking 8+ high-quality appointments per day for North American roofers. Researched prospects using Zillow and Google Earth and maintained daily lead/customer stages in a GoHighLevel CRM to support pipeline accuracy.
Outbound CallingLead QualificationAppointment SettingZillow Google Earth Research
Responded to inbound leads within 3 minutes to secure rentals and managed tenant communications to drive a 30% increase in retention. Created and published high-quality listing collateral (photos and descriptions) across Zillow, Roomies, and Roomster.
Customer Retention
Made 50+ cold calls daily to generate qualified customer leads and consistently handed them off to the sales team. Supported sales growth by driving a 20% increase within 6 months and kept CRM customer profiles updated daily for smoother execution.
Cold CallingLead QualificationCustomer ProfilingCustomer ServiceB2B Lead Generation
Created and executed an annual digital marketing calendar in coordination with the Communications Manager, supporting consistent campaign delivery. Produced social media content 3x/week and handled inbound customer phone calls, contributing to a 40% social media growth over 6 months.
Marketing CalendarSocial Media Content CreationSocial Media Posting CadenceProject CoordinationBrand PromotionClient Communication
Led a sales campaign that increased the client base by 65% in 3 months by prospecting and converting new customers. Broke down objections using persuasive strategies and created/maintained sales presentation and client meeting materials to support closing.
Sales ProspectingObjection HandlingPersuasionSales PresentationsClient MeetingsCustomer Acquisition
Completed Fundamentals of Digital Marketing training from Google in 2023.
Completed Fundamentals of Digital Marketing training from Google in 2023.
Earned a B.Sc. in Zoology from the University of Uyo.