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Commercial Real Estate Research Specialist
Customer support and operations analyst at Compucom supporting GitHub Campus Experts and Sponsors across 64 countries.
United StatesCommercial Real Estate Research Specialist at Wagner Property Group
Research ownership data on commercial properties, create opportunities and contacts in Salesforce CRM, and maintain data hygiene. Develop marketing packages in Google Workspace for potential buyers.
Google WorkspaceData ResearchData HygieneMarketingSalesforce
Reviewed and processed event support requests from GitHub Campus Experts, oversaw swag shipping to events in 64 countries, and assisted with the Campus Expert program. Managed community channels and resolved shipping and invoicing issues.
SalesforceAirtable
Self-study of SQL, HTML, CSS, JavaScript, and agile project management methodologies.
SQLHTMLCSSJavaScriptAgile Project Management
Supported strategic account managers in pre-sales and post-sale activities, maintained Salesforce data, and acted as liaison between sales, logistics, and finance. Managed complex customer projects and created training documentation.
SalesforceCustomer SupportProject ManagementTraining DocumentationLogisticsFinance
Managed customer orders from review to completion, provided post-sale support, and served as primary contact for international sales managers. Handled RMA credit hold authorizations and communications.
Customer SuccessOrder ManagementInternational Sales SupportRMACommunication Skills
Reviewed ads accounts, payments, and chargebacks on the Facebook advertising platform to detect and prevent financial fraud.
Fraud DetectionRisk AnalysisPaymentsFacebook Ads
Provided voice over services as a self-employed artist.
Handled central claims as a senior representative, likely involving investigation, evaluation, and resolution of claims.
Underwrote new business insurance policies, assessing risk and determining coverage.
Bachelor's degree in Liberal Arts and Sciences with a focus on History from the University of Florida.