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Scrum Master
I’m a Certified Scrum Master driving AI-enabled agile delivery and measurable growth.
NigeriaScrum Master at Carbon Microfinance Bank
Led cross-functional delivery of the BDOToolkit, Vendi B2B platform, and enhancements to the Carbon Business App, delivering 30+ features across web and mobile channels. Reduced change lead time from 4 weeks to 2 weeks (50%) and used AI-assisted workflow automation to automate change lead time reporting.
ScrumAgile DeliveryAgile CoachingScrum CeremoniesStakeholder Management
Identified and resolved friction points in the customer onboarding flow, collaborating with the technical team to increase signup approval rates by 41.67%. Supervised and coached representatives, managed the end-user to technical feedback loop, and ensured issues were flagged for upcoming sprints.
Customer OnboardingCustomer SuccessTeam CoachingStakeholder Management
Coordinated project logistics, vendor relationships, and resources scheduling to support on-time project delivery. Managed stakeholder communications to ensure delivery alignment across project activities.
Project LogisticsVendor ManagementResource SchedulingDelivery Coordination
Pursuing a Postgraduate Diploma (PGD) in Information Technology at National Open University of Nigeria, expected to complete in 2027.
Pursuing a Postgraduate Diploma (PGD) in Information Technology at National Open University of Nigeria, expected to complete in 2027.
Completed a Bachelor of Science degree in Building at Nnamdi Azikiwe University from 2014 to 2019.
Completed a Bachelor of Science degree in Building at Nnamdi Azikiwe University from 2014 to 2019.