Yuna Aminin

With a solid foundation in customer service, light supervisory experience, and data entry, I am eager to expand my skills into new area. My literature degree brings strong written communication, critical thinking, and attention to detail- qualities I am ready to bring to a new role. At DatastreamDigitalSdnBhd, I served as Assistant Customer Operations and was a focal person for customer service and data entry, liaising between UNN and its clients. I also supervised and led a team of 10, helping coordinate daily operations. My experience included handling client-facing network escalations with UNN. Earlier, I worked as a waitress at SempornaEnakRestaurant and completed an internship at BiroKawalanNarkotik,JPM, supporting individuals in recovery and conducting research on narcotics acquisition and usage motivations.