Emerging Experience Strategist

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford , you can build more than vehicles. Come build what matters.

The Customer Experience (CX) team delivers owner and user experiences that save time, improve lives, and create personal connections. We strive to build lifelong relationships and turn customers into brand advocates by ensuring they are treated like family.

Advanced Product Strategy & Planning sets the experience vision for Global Digital and helps teams plan 6 to 18 months out and beyond, across retail and Ford Pro, in every market. We work collaboratively with product, design, user research and analytics to set strategy and vision and influence the roadmaps.