Customer Experience Associate - Healthcare

REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE)

Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes.

WHAT YOU WILL DO:

• Own the authorization lifecycle
• Submit authorization requests through payer portals and other approved channels, and track them through to resolution.
• Collect and validate clinical documentation and patient information needed to support each request.