Bi-Lingual Patient Liaison (English, Korean, Japanese) - S. Korea

Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector ( Scout Meetings). In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient reimbursements and travel.

Scout is recognized as a leader in our field for innovation in service, attention to detail, our stellar team members, and making the complex easier. If this interests you, we’d love to have you join our rapidly growing team!

Position Summary:

We are looking to hire a talented, eager, and skilled Bi-Lingual Patient Liaison to join our team in a remote position. The Patient Liaison provides customer support to patients and clinics involved in pharmaceutical research trials. You would be responsible for ensuring that customers (patients and clinics) of Scout Clinical receive excellent and consistent service. This includes reviewing travel and expense reimbursement requests, partnering with our vendors to fulfill services, and answering questions in a timely and courteous manner.