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Residential Cleaner
Residential cleaner at MINT CLEANING; also experienced in customer service, data entry, and bookkeeping.
New ZealandResidential Cleaner at Mint Cleaning
Performed residential cleaning duties for Mint Cleaning.
Examined and processed application forms, managed data entry, and organized digital files for products ready for dispatch.
Data EntryFile Management
Completed data entry tasks with accuracy and efficiency.
Data Entry
Maintained a calm and positive spirit while handling complaints during busy call hours, increasing customer satisfaction by identifying and solving issues. Handled over 30 calls a day.
Customer ServiceProblem SolvingCommunication Skills
Maintained order efficiency and accuracy through clear communication with kitchen staff, worked early morning shifts, greeted customers warmly, and memorized ingredients and recipes for specialty drinks.
Customer ServiceCommunication SkillsMemorization
Helped customers complete purchases, locate items, answered questions, and addressed customer concerns.
Customer ServiceCash Handling
Completed high school education and earned a High School Diploma in 2019.
Completed high school education and earned a High School Diploma in 2019.
Completed a three-month course for intermediate Chinese (Mandarin).
Passed the HSK Chinese proficiency exam at levels 3 and 4.
Passed the Japan official bookkeeping exam at levels 2 and 3.