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Chief Strategy & Operations Advisor
Chief Strategy & Operations Advisor at BAY Strategy & Advisory, helping organizations turn complex transformations into measurable outcomes.
IndonesiaChief Strategy & Operations Advisor at BAY Strategy & Advisory
Embedded executive advisor to founders, CEOs, and boards across industrial, fintech, SaaS, and technology organizations. Designed multi-year roadmaps, led transformation, and supported M&A integration planning.
StrategyOperationsERP ModernizationAutomationAI AdoptionGovernanceM&A Integration
Ongoing expert consulting alongside executive roles, advising technology and investment clients. Framed hypotheses, designed interview guides, and analyzed data into decision-ready insight.
ConsultingResearchData AnalysisClient Management
Executive owner of delivery discipline, operational performance, and portfolio governance for an AI and SaaS provider. Governed 60+ concurrent initiatives, removed 66% of baseline delays, and accelerated delivery by 35%.
Enterprise PMOPortfolio GovernanceKPI ArchitectureRobotic Process AutomationAIISO 9001ISO 27001Predictive AnalyticsAutomation
Led a rapid turnaround of a technology integration and manufacturing business under a six-month executive mandate. Reengineered operations with Lean and Six Sigma, integrated ODOO ERP and RPA, and delivered 25% higher productivity and 45% fewer defects.
Lean Six SigmaOdoo ERPRobotic Process AutomationOperations ManagementSupplier NegotiationBudget control
Ran day-to-day operations, product roadmap, and delivery for a regulated payments and fintech platform. Launched and stabilized a platform processing 9M+ transactions a month, modernized payments with cloud APIs and AI-based fraud detection, and grew the company by more than 20%.
FintechPayment GatewaysAPI IntegrationCloud ComputingAIFraud DetectionCRMKPIsSLASOP流程设计
Technology and transformation leader for ICT governance, Oracle ERP, infrastructure, and cybersecurity across multi-site manufacturing. Built the ICT department from scratch, deployed Oracle ERP for operations above USD 200M in annual revenue, and improved workflow efficiency by 60%.
Oracle ERPICT StrategyInfrastructureCybersecurityISO 27001ITILVoIPData CentresNetworking
Directed automation, AI, RPA, and software delivery programmes for banking, insurance, government, and enterprise clients. Led multi-vendor RPA and industrial IoT programmes 20% ahead of schedule, introduced DevOps and CI/CD, and deployed AI-driven RPA with 99%+ accuracy.
Robotic Process AutomationAIDevOpsCI CDSDLCSITUATQARelease ManagementVendor Management
Founding member of BTPN's digital banking platform, led from concept to launch. Delivered a USD 10M+ programme covering core banking, API ecosystem, and digital banking services, migrating 2M+ accounts with zero data loss and achieving 100% regulatory compliance.
Digital BankingCore BankingAPIsKYCAMLSDLCUATCutover PlanningRAIDVendor Management
Led fleet management and infrastructure programmes above USD 3M for major mining clients. Implemented Leica Jigsaw fleet management for 200+ heavy equipment assets, raised asset uptime by 30% and fuel efficiency by 25%.
Fleet ManagementLeica JigsawAruba NetworkingPMBOKChange ManagementTraining
Led regional IT for an APAC after-sales service division supporting Nokia and BlackBerry. Won USD 5M+ in new contracts through technical presales, cut infrastructure cost by 20%, and improved system reliability by 25%.
ERPWMSCRMInfrastructurePre SalesCost Reduction
Directed acceptance of 1,840+ sites across East Java and Bali on the AXIS 2G/3G turnkey rollout at 98% on-time completion. Led 500+ personnel and cut execution delays by 30% and equipment cost by 20%.
Project ManagementTelecommunicationsVendor ManagementSLAGovernanceCritical Path Method
Managed the migration of XL Telecommunications' core systems and its data centre and disaster recovery build. Completed the migration 20% ahead of schedule with 30% fewer errors and zero service disruption.
MigrationData CentresDisaster RecoveryPhased ImplementationRollback Planning
Ran daily operations for a VAS and content provider including call centre, billing, and product launches. Improved service quality by 25%.
Operations ManagementCall CentreBillingProduct Launch
Ran IT and operations for retail and shopping centre management at Ngurah Rai Airport, covering ERP, CRM, POS, and tenant systems.
ERPCRMPOSIT Operations
Supervised network operations for an ISP and telecom provider, including call centre, subcontractors, and BTS/BSS projects.
Network OperationsISPTelecommunicationsBTSBSS
Delivered IT consulting and ERP implementation for manufacturing and distribution clients, improving their efficiency by 20% to 30%.
IT ConsultingERP ImplementationProject Management
Managed IT infrastructure, networks, and ERP for a radio broadcaster.
IT InfrastructureNetworkingERP
Analyzed client systems and implemented SLA frameworks and LAN/MAN infrastructure. Named Best Employee in 1998.
System AnalysisSLALANMAN
Completed coursework in Digital Business Strategy.
Completed coursework in Digital Transformation.
Completed coursework in Customer-Centric IT Strategy.
Completed an Associate Degree in Information Management from the Faculty of Mathematics and Natural Sciences.
Earned the Project Management for Supply Chain Professional Certificate.
Completed the Executive Decision-Making course.
Completed the Executive Communication course.
Earned the Operations Management Professional Certificate.
Completed the Inspiring and Motivating Individuals course.
Completed the Career Essentials in Project Management program.
Completed the Public Speaking Skills program.
Earned the Atlassian Agile Project Management Professional Certificate.