Callie Denham

Emergency Department Unit Clerk

Coordinated communication between emergency department personnel, EMS teams, patients, and clinical providers in a fast-paced emergency care environment. Managed more than 30 daily calls on the department's main phone line, directing inquiries and using the hospital EHR to support communication and information access.

Emergency Department OperationsCommunication SkillsElectronic Health Records (EHR)Patient TransfersBaker Act ProcessesSpecialty ConsultantDocumentation AccuracyConfidentiality

Emergency Department Scribe Manager

Scribe America

Managed a team of eight emergency department scribes, coordinating weekly staffing schedules and coverage for 10 physicians. Supported clinical documentation workflows by transcribing more than 100 examinations and clinical notes weekly using Cerner.

Team ManagementSchedulingClinical DocumentationCernerInterdisciplinary CollaborationWorkflow Coordination

Office Manager

Managed hiring, onboarding, training, supervision, performance evaluation, and payroll for administrative and clinical support personnel. Developed and implemented office policies, procedures, and workflows to support operational efficiency and patient care.

HiringOnboardingTrainingSupervisionPerformance EvaluationPayrollPolicy DevelopmentEHR ImplementationHIPAA complianceAdministrative Operations