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Construction Technology Analyst
Technical Support Engineer, enabling AI adoption through training that helped 50+ team members automate routine tasks.
BrazilConstruction Technology Analyst at PCL Constructors
Provided L1 technical support, managed Microsoft Exchange and Active Directory, and coordinated IT infrastructure for construction sites. Led company-wide AI enablement initiatives, training over 50 team members to automate routine tasks.
Technical SupportMicrosoft OfficeActive DirectoryHyper VAzure ADEntra IDEgnyteIT TrainingAI AdoptionProcess Automation
Thales Digital Identity and Security
Led cross-functional teams in delivering secure credit card production projects, ensuring compliance with data and security standards. Standardized reporting and communication processes for efficient monitoring of production issues.
Project ManagementCross functional LeadershipData AnalysisKPI ReportingComplianceProcess Standardization
Thales Digital Identity and Security
Supported product implementation with data-driven analysis and conducted technical testing and debugging. Collaborated with clients and internal teams to define software requirements.
Data AnalysisTechnical TestingDebuggingRequirements DefinitionClient Collaboration
Diploma in Computer Programming with a focus on the Internet of Things, completed in 2023.
Diploma in Computer Programming with a focus on the Internet of Things, completed in 2023.
Continuing education program in Project Management, completed in 2018.
Continuing education program in Project Management, completed in 2018.
Bachelor's degree in Instrumentation, Automation and Robotics Engineering, completed in 2018.
Bachelor's degree in Instrumentation, Automation and Robotics Engineering, completed in 2018.
Bachelor's degree in Science and Technology, completed in 2014.
Bachelor's degree in Science and Technology, completed in 2014.