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Customer Support
Computer Science student with a background in technical support, database troubleshooting and SQL, currently focused on developing my skills in Java.
ParaguayCustomer Support at DefineTec
Provided technical support for data flow and billing applications in telecommunications environments. Performed database troubleshooting and implemented corrective actions to resolve application-related issues.
Technical SupportDatabase TroubleshootingApplication SupportSQLIncident resolutionTicket ManagementClient Communication
Pursuing a Bachelor's Degree in Computer Science, currently in progress.