Nafisah Mohammed

Direct Support Professional

Assisted residents with daily living activities, including personal care, feeding, and general well-being. Administered medications in accordance with assigned responsibilities and established procedures.

Personal CareMedication administrationPatient SupportSafety Procedures

Sales Associate

Sherwin-Williams

Assisted customers with product selection by identifying their needs and recommending suitable paint and related products. Built positive customer relationships by listening to concerns and providing helpful, professional service.

Customer ServiceProduct KnowledgeSalesCommunication Skills

Hospital Records / Administrative Support

Reviewed patient charts to ensure records were complete and arranged in the correct sequence. Supported admissions, discharges, and filing across hospital departments, including the emergency room, maternity, and NICU.

Medical RecordsPatient AdmissionsFilingConfidentialityAdministrative Support

Customer Service Representative

Assisted customers by phone, email, and chat, answering inquiries and directing requests to the appropriate departments. Addressed customer concerns professionally and worked to provide timely, helpful resolutions.

Customer ServiceCommunication SkillsProblem SolvingMultichannel Support